7 examples of reasonable adjustments and why you need to make them

A photo of colleagues working in an office environment, with a supervisor sitting with an employee as she works on her laptop, smiling.

If you’re an employer in England, Wales, or Scotland, you must make reasonable adjustments to the working conditions of any staff with disabilities or neurodivergence. Over 4 million workers have a confirmed disability and it lands on employers to ensure they receive equity to carry out their roles. 

To help you get to grips with what reasonable adjustments are and why you need to make them, we’ll share some examples in this post. Reviewing these scenarios should help you understand more about how you can make reasonable adjustments that benefit both you and your employees.

What are Reasonable Adjustments?

Reasonable adjustments are substantial changes employers must make to the working conditions of staff who are at a disadvantage to others. Employers must adhere to the Equality Act 2010 which ensures people with disabilities or neurodivergence gain access to the same opportunities as those without. 

It’s worth noting that what one organisation deems a reasonable adjustment may be different to another. And while there is no gold standard, adjustments should be substantial and made within the context of the organisation’s resources.

How Should Employers Make Reasonable Adjustments?

Once you’ve recognised the need to make reasonable adjustments, how should you go about making them? Two potential pathways can help you.

1. Workplace Needs Assessments

If an employee comes to you with a confirmed disability, like neurodivergence, one option is to pay for a workplace needs assessment. This is a private, independent review conducted by an impartial assessor. Sometimes, assessors will have a specialism. So if your staff member has dyslexia, for instance, they may benefit from a dyslexia-focused workplace needs assessment.

2. Access to Work

Another route for making reasonable adjustments is the government-funded Access to Work (Atw) scheme. This offers funding of up to or around £60,000 and can support employees with referrals to specific services. Atw supports a range of interventions from funded transport to translators. And a diagnosed condition is not a prerequisite.

Examples of Reasonable Adjustments

So, now you know a little more about what reasonable adjustments are, why you should make them, and how you can do so.

Let’s run through some situations where they might apply. 

1. Captioning for Employees with ASD and Dyslexia

Sometimes employees join organisations and have a pre-existing diagnosis. Or they receive them while employed. For instance, a case study from AbilityNet shows how Rachita joined a company with a dyslexia diagnosis but went on to receive an ASD diagnosis while working for them. 

To help her dyslexia at university Rachita received funding for some assistive technology. But of course this hadn’t transferred to her work. Instead, captioning technology like Caption.ed can meet the majority of adjustments she needs, especially recording meetings while working from home and in the office.

A video which walks you through using Caption.Ed Pro, with captions.

2. Boosting Working Memory in Staff with ADHD

Staff members with ADHD may need support with working memory, like processing and remembering information when it’s given orally. And this is an area where Caption.ed can also help them, since users can capture accurate transcripts to refer to after meetings – even informal ones using captioning through our app. 

By freeing up space in a user’s working memory, Caption.ed can bridge the gap for employees with ADHD. And with both channels of visual and audio content available, staff members’ working memory becomes less burdened and better able to retain what they see and hear.

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3. Flexibility in Working Patterns or Location

Some neurodivergent staff may need you to make adjustments to their working patterns or even the locations they work from. Busy, crowded office spaces can lead neurodivergent people to experience problems with distraction, overstimulation, and sensory overwhelm. 

One way to make reasonable adjustments can be to offer them space apart from colleagues or have the option of quieter spaces to work from. Letting them step out from hot-desking obligations, for example, can make a huge difference in productivity. Or, in many cases, offering them more opportunities to work from home.

4. Allocating a Work Mentor or Buddy

One type of reasonable adjustment can be appointing a workplace buddy or mentoring scheme to reduce feelings of overwhelm. 

Staff members with ASD, in particular, can struggle with problems such as face blindness, matching cultural norms around communication, and feelings of apartness or isolation. And an appropriate buddy or mentor could help with aspects such as a: 

  • Second pair of eyes to check or validate information or reports. 
  • Referral points to help with navigating cultural norms and workplace habits.
  • Supportive during points of overwhelm or overstimulation.  

5. Offering Personal Workstations

Personalising a workstation can also be a reasonable adjustment for staff who need specific help with physical needs or the opportunity to reduce the number of distractions in the working area. 

Personalisation could include standing desks, earphones, ergonomic chairs, and particular types of low-level lighting.

6. Altering Tests at the Interview Processes

A job interview should not put any applicants at a disadvantage because of their disability or neurodivergence. As a result, applicants can request that potential employers make reasonable adjustments in the recruitment process. 

According to the charity Scope, examples of adjustments to the recruitment process may include: 

  • A BSL interpreter
  • Screen readers to help with computer-based tests
  • Extra time to complete assessments
  • Requesting interview questions in advance

7. Providing Dictation Software

Employees with dyslexia or dyscalculia may need support with written communication. And dictation software is a perfect form of assistive technology that can help them overcome these difficulties and communicate with fluency.

Our dictation software–TalkType–is designed for people who may struggle to type using keyboards. And, as well as supporting better accessibility, TalkType can give staff a stronger sense of independence and autonomy. 

Make Reasonable Adjustments with Caption.Ed and TalkType

Caption.Ed and TalkType are CareScribe’s flagship forms of assistive tech. And they can elevate staff performance levels when used as part of a workplace needs assessment or the Access to Work scheme. By allowing staff greater autonomy and control over productivity and communication, they’re both recognised and effective AT tools that will make a difference for your teams. 

Chat with us now about making reasonable adjustments through Access to Work or a Workplace Needs Assessment.

Customer story: Caption.Ed has enhanced my life and 100% increased my productivity". Read case study.