Caption.Ed vs Otter.ai
See why people are choosing Caption.Ed over Otter.ai for captioning and note-taking software
How we’ve stepped it up
What makes Caption.Ed better
The definitive breakdown
Caption.Ed vs Otter.ai
| Feature | Caption.Ed | Otter.ai |
| Industry-leading accuracy |  |  |
| Data controlled and stored in the UK | | |
| Capture both audio and video | | |
| Unobtrusive note-taking window | | |
| UK-based, speedy customer support | | |
| Inbuilt scientific vocabulary as standard | | |
| 47 languages (including Welsh) | | |
| Can be used on any platform without the need for integration | | |
| Multiple users can wear headsets | | |
Don’t take our word for it
What people are saying
Caption.Ed saved the day because it meant that I no longer had to strain my ears trying to listen to what my lecturers were saying
Nicole Cheong
Caption.Ed allows me to relax and get into each meeting a bit more. I can concentrate more on the context of a meeting
Gabrielle Wright
I would definitely recommend Caption.Ed – it’s just the one that does the job the best
Andy Eachus
Everything you need to know
FAQs
Yes. You can speak to the sales team to find out more about discounts for multi-year licences by booking a call.
Yes, SSO (Single Sign On) is included for Enterprise accounts.
Yes. There are no hidden costs for setup and onboarding – everything you need to get started with Caption.Ed is included in the contract cost.
Yes, With an Enterprise account, you get access to SSO (Single Sign On) as well as the ability to automatically delete any of your Caption.Ed sessions. Data retention is something you can discuss with your Customer Success Manager during your onboarding and account setup.
As well as it’s simplicity and ease of use, Caption.Ed’s accuracy is second to none when it comes to inbuilt solutions. But don’t take our word for it: you can see what our customers have to say or use this widget to understand how we stack up against competitors.
Caption.Ed captures everything in one central place – whether that’s your transcript, the audio or video recording of your session, your slides, or your notes – meaning that users only need to refer to one single source when it comes to reviewing content.
Finally, Caption.Ed is platform agnostic, meaning that it works wherever you do. It’s compatible with Mac, Windows, and Chromebook, can caption anything that provides audio, and works alongside any third party meeting platforms such as Zoom, Google Meet, or Microsoft Teams.
If you have more specific questions about how Caption.Ed differs from other providers or inbuilt solutions, you can book a call with the team.
The main difference is the allowance of captioning minutes. An individual licence gives you access to 3,000 captioning minutes a month whereas an Enterprise licence gives you access to 9,000 minutes a month. That’s enough captioning minutes to cover a 37.5 hour working week.
With an enterprise account, you can also:
- • Enable SSO (Single Sign On) for all users in your account
• Set a data retention schedule so that your Caption.Ed sessions are only retained for as long as you want them to be
• Roll out custom vocabulary for all users. This means enhanced accuracy if you work somewhere which frequently uses unique terminology or acronyms.
The contract is billed annually.
Yes. You’ll get access to a dedicated Customer Success Manager who will help ensure a seamless onboarding and smooth rollout of Caption.Ed. Your users will also have access to an award-winning, UK-based customer support team who offer email, web chat, and WhatsApp support Monday to Friday, 9am to 5pm.