Effortless, secure transcription and note-taking for health and social care professionals
For Health & Social Care Teams
Trusted by care teams, local authorities, and government organisations across the UK to support accurate records, accessibility, and inclusive communication

Effortless, secure transcription and note-taking for health and social care professionals.
Built for health & social care
Caption.Ed is designed to meet the real-world needs of Health and Social Care professionals.
Whether you’re capturing conversations during assessments, case meetings, remote calls, or multi-agency discussions, Caption.Ed ensures accurate, accessible records every time.
Turn your transcripts and notes into industry-specific documents, including:
• Meeting summaries
• Medical records
• Referrals
• Assessments

Trusted by the public sector
Caption.Ed is already in use across the NHS and UK Government; trusted by local authorities, the Home Office, and healthcare providers.
For your peace of mind, Caption.Ed is also:
• ISO 27001 Certified
• GDPR Compliant – all data is hosted securely within the EU

Simple to use, easy to deploy
Caption.Ed works on desktops, laptops, tablets, and mobile devices. So it doesn’t matter where you’re a Mac or Windows user, Caption.Ed has you supported. You can also;
• Access Caption.Ed via browser or desktop app
• Take advantage of calendar integrations for seamless meeting setup
• Recieve dedicated onboarding and support from our UK-based teams as an Enterprise customer

Support inclusion & accessibility
Caption.Ed is designed to support inclusion for disabled or neurodivergent individuals; it’s ease of use and minimal training curve makes it a favourite amongst customers.
Caption.Ed has been intentionally designed with:
• Features which support users with Dyslexia, ADHD, and hearing loss
• Over 50 supported languages including Irish Gaelic, Welsh, Bengali, Spanish, and more!
• Fully editable and interactive transcripts

ISO certified and award-winning



Features that support health and social care
Advanced Admin Control
With Caption.Ed for Enterprise, you’ve got access to an intuitive admin dashboard which lets you manage licences, and monitor usage efficiently. This means that you can reassign seats as required, putting control at your fingertips.

Dedicated Customer Success Manager
We’ll work with you to ensure a seamless onboarding and smooth rollout of Caption.Ed.

SSO Provision
Seeking the convenience and security of Single Sign On? This forms part of your Enterprise account.

Why are health and social teams choosing Caption.Ed?
Compare Caption.Ed against a selection of other captioning and note-taking providers.
How can Caption.Ed help with specific use cases?
Learn more about some of the ways Caption.Ed can help users in education and at work.
Download Caption.Ed information security details
We know that data usage, storage and access is important to our customers.
Download details on our information security here and explore how Caption.Ed complies with data and security standards.
Accessible through your browser
With Caption.Ed for Enterprise, you’ve got access to an intuitive admin dashboard which lets you manage licences, and monitor usage efficiently. This means that you can reassign seats as required, putting control at your fingertips.

ISO 27001:2022 Certified
We’ll work with you to ensure a seamless onboarding and smooth rollout of Caption.Ed.

Two-Factor Authentication
Enable two-factor authentication in order to protect your digital footprint and give you peace of mind.

Get up to speed, fast, with AI Summaries
Caption.Ed’s AI Summaries feature transforms lengthy recording transcripts into concise, chaptered summaries at the click of a button. Quickly get to grips with all of the important details from a meeting without having to review an entire transcript or replay the audio of your session.

“ I would definitely recommend Caption.Ed, it’s just brilliant ”
Daniel Wheeler | Dimensions UK
View case study
See for yourself
Discover how Caption.Ed’s accuracy stacks up against competitors by choosing a sample clip below.
UK-Based, GDPR Compliant Data Storage
You can also request to have session data auto-deleted if your policies require that level of security.

Support via Email, Webchat and WhatsApp
Caption.Ed’s award-winning, UK-based customer support, are available Monday – Friday, 9am – 5pm.

Ready to get started
Join 30,000 people who are already transforming the way they work and study with Caption.Ed.