Victoria’s story
How Caption.Ed builds confidence for neurodivergent students
Victoria Russel
City, University of London
Listen to the story of Victoria, a master’s student with neurodivergence, as she discovers the right assistive technology tool for her studies.
For Victoria, lectures often felt overwhelming. Keeping up with spoken information in real-time was a challenge, and the fear of missing key details added to the stress of studying. That all changed when she discovered Caption.Ed.
Her first step was reaching out to the appropriate department at her university, City, University of London, regarding her needs. She received advice on various assistive tech options, and when she learned about Caption.Ed, she knew she’d found exactly what she needed: live-captioning and note-taking software that is effective and easy to use.
“It’s going to sound bizarre, but I would say even in terms of an emotional support tool — the feeling of reassurance I could get knowing that Caption.Ed was there. Just the simple act of going into a lecture and knowing, ‘I can hit record, and I’m not going to miss anything.’“
At first, Victoria saw Caption.Ed as a practical way to transcribe lectures. But as she started using it, she realised it was far more than that — it became an emotional support tool.
Having access to real-time captions gave Victoria peace of mind. Even if she couldn’t process something in the moment, she knew she could revisit the transcript later. Watching the words appear on screen in real-time also provided a unique way to engage with lectures.
Building Confidence with Caption.Ed
Caption.Ed became an essential tool in Victoria’s academic journey. By reducing the cognitive load of processing spoken words in real-time, it allowed her to focus on understanding and absorbing the material.
It also gave her the confidence to engage with her course in a way that worked best for her. Instead of worrying about missing information, she could be fully present in lectures, knowing she had a reliable transcript to fall back on.
We’re proud to support students like Victoria with Caption.Ed, helping them to navigate their studies with confidence and ease.
“Hearing people talk is a much different sensory experience than watching the words appear on the screen. Caption.Ed gave me greater confidence in tackling some elements of my course, which quite frankly felt like an insurmountable mountain.”
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Join 30,000 people who are already transforming the way they work and study with Caption.Ed.
“ I have already recommended Caption.Ed to a number of other students at my university who have similar difficulties as me ”
Archie Mitchell | London School of Economics
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