Caption.Ed Notes vs Jamwork Notes
See why DSA Assessors are recommending Caption.Ed Notes over Jamworks Notes for students who need captioning and note-taking support.
How we’ve stepped it up
What makes Caption.Ed Notes better
Seamless, user-friendly interface
Caption.Ed Notes offers a cohesive, intuitive interface where all tools—live captioning, recording, note-taking, and playback—are located in one central hub. Unlike Jamworks Notes, which requires students to switch between an application for recording and a browser for interaction, Caption.Ed Notes keeps everything in one place.
This streamlined design reduces cognitive load, supports better concentration, and helps students stay focused on learning. This is particularly beneficial for students with specific learning differences such as dyslexia or ADHD.
Unmatched accuracy
Caption.Ed Notes delivers industry-leading transcription accuracy, ensuring students can rely on what they see on screen. When students miss something in class, they can trust that Caption.Ed’s captions reflect what was actually said.
Our technology is designed to recognise a wide range of accents, handle subject-specific terminology, and perform consistently across different environments (in-person, hybrid, or online). This means fewer misunderstandings, less reliance on rewatching recordings, and more time spent focused on learning.
Complete transcript visibility and accessibility
While both tools offer real-time transcription, Caption.Ed Notes allows students to see the full transcript as it’s being generated. They can scroll back, review previous content, and “come straight back into the room” when their attention drifts, helping them stay engaged and on track throughout a session.
Jamworks Notes only provides partial visibility and can take days to deliver the full transcription, making it difficult for students to reference earlier material or catch up when they’ve had a lapse in focus—a critical limitation for those with processing difficulties.
Editable transcripts
Caption.Ed Notes enables students to edit transcripts directly, allowing them to correct any minor errors, add notes, or highlight important sections—creating personalised study materials that match their learning needs. Jamworks Notes offers limited editing capabilities, restricting students’ ability to customise their learning resources and correct any transcription errors that might interfere with their understanding.
Thoughtful AI integration
Caption.Ed Notes has integrated AI with student benefit as the priority.
While Jamworks Notes allows unlimited AI dependency without educational safeguards, potentially hindering rather than helping academic development, Caption.Ed Notes’ approach ensures AI enhances learning while still encouraging students to engage with and process information independently. See how it works.
Speaker labelling
Caption.Ed Notes automatically distinguishes between different speakers and clearly labels who is talking—essential for following discussions, seminars, and group sessions. This feature helps students with processing difficulties or attention challenges maintain context and understand who said what.
Jamworks Notes lacks speaker labelling, making multi-person conversations confusing and difficult to follow, especially when reviewing recordings later.
The definitive breakdown
Caption.Ed Notes vs Jamworks Notes
| Feature | Caption.Ed Notes | Jamworks Notes |
| Easy-to-use, cohesive user interface |  |  |
| Single location for all functions | | |
| Industry-leading accuracy | | |
| Immediate full transcripts (during and after sessions) | | |
| Ability to scroll back over live captions | | |
| Speaker labelling | | |
| Interactive and editable transcript | | |
| 55 languages (including Irish Gaelic) | | |
| Customisable interface for improved accessibility | | |
| Live chat support response in under 2 minutes | | |
| Responsible AI use | | |
| Designed with accessibility in mind | | |
Our Assistive Tech expert breaks it down
See the difference in action
Watch as our Assistive Tech expert Adam walks you through the key differences between Caption.Ed Notes and Jamworks Notes. From layout to features, see how Caption.Ed Notes helps students capture more, with less effort.
Want to try it for yourself? Book a demo today.
Everything you need to know
FAQs
Caption.Ed Notes is a powerful note-taking tool that provides real-time transcription and captions during lectures, seminars, and meetings. It allows students to record audio, generate accurate transcripts, and take time-stamped notes—all in one place. It’s designed to support students with a range of access needs, including neurodivergence, hearing loss, and processing difficulties.
Yes! Caption.Ed Notes is fully eligible for DSA funding. DSA assessors can recommend Caption.Ed Notes as part of a student’s support package to address needs related to attention, processing, and memory retention. The tool is designed to be an essential aid for students who need real-time support during in-person or online lectures.
Caption.Ed Notes is particularly beneficial for students who:
- – Have ADHD, autism, or dyslexia, as it helps with focus, processing delays, and organisation. For more details, visit Caption.Ed for ADHD and Caption.Ed for Dyslexia.
– Experience processing delays or struggle to focus, making it easier for them to keep up with lectures and assignments.
– Require accurate and immediate captions for lectures to stay engaged in real time.
– Need transcripts for revision or to catch up on missed content, ensuring they don’t fall behind. - It’s also ideal for students with hearing loss or those who need additional support with memory and comprehension. Learn more on Caption.Ed for Hearing Loss.
- – Real-time transcription with industry-leading accuracy
– Complete transcript visibility, allowing students to scroll back and review content as it’s being generated
– Speaker labelling feature for clearer understanding of who is speaking
– Customisable display modes (dark, light, sepia) for accessibility
– Works seamlessly across all platforms and devices
– Built-in support for scientific and technical vocabulary
– Live chat support, with response times under 2 minutes, and full support available for troubleshooting and setup
Caption.Ed Notes is designed to integrate seamlessly into students’ existing workflows. It complements other assistive technologies like screen readers, mind-mapping tools, and traditional note-taking methods, enhancing students’ overall learning experience.
By providing real-time captions and transcriptions of what’s being said, it allows students to capture important information without worrying about missing anything.
The software is compatible with both desktop and mobile devices, ensuring that students can access captions and transcripts from anywhere.
To recommend Caption.Ed Notes for a student, DSA assessors should first conduct a thorough needs assessment to determine the student’s specific challenges, such as difficulties with focus, memory, or processing speed. If Caption.Ed Notes is deemed a suitable solution to support the student with real-time transcription and note-taking, it can be included in their DSA support package.
For more detailed information on how to recommend Caption.Ed Notes and the next steps in the process, please visit Disabled Student Allowance for Assessors.
Caption.Ed Notes offers award-winning customer support with a UK-based team available for technical assistance.
Our team provides live chat support with responses in under 2 minutes, plus a range of help guides and video tutorials to assist students in setting up and using the tool effectively.
Caption.Ed Notes is designed to be accessible to international students by offering support in 55 languages, including Irish Gaelic. This allows students from diverse linguistic backgrounds to benefit from real-time transcription and captioning. With features like customisable dictionaries and the ability to adapt to various accents, Caption.Ed ensures a reliable and inclusive experience for international students.
For more information, visit Caption.Ed for International Students.
Yes, students can trial Caption.Ed Notes while they wait for their DSA assessment to be processed! Simply contact us here, and our assistive technology consultants will be happy to help you set up a trial account.
Don’t take our word for it
What students are saying
“ I wouldn’t be able to do my course without it. Caption.Ed has completely revolutionised my learning experience. ”
Jane Farwell | University of Roehampton
View case study
“ Caption.Ed gave me greater confidence in tackling some elements of my course, which quite frankly felt like an insurmountable mountain ”
Victoria Russel | City, University of London
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“ I have already recommended Caption.Ed to a number of other students at my university who have similar difficulties as me ”
Archie Mitchell | London School of Economics
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Caption.Ed Notes vs Jamworks Notes
Learn more about our features
Generate highly accurate captions
Take more effective notes
See for yourself
Discover how Caption.Ed’s accuracy stacks up against competitors by choosing a sample clip below.