Ruth’s story
Helping students thrive in every learning environment with Caption.Ed
Ruth Lee
Disability Advisor and Needs Assessor in Scotland

As a Disability Advisor and Needs Assessor, Ruth Lee supports students with a wide range of disabilities and learning differences. With over 18 years’ experience in further and higher education, prisons, and even international teaching, Ruth has seen first-hand how diverse the challenges can be for students.
Accessibility barriers in higher education: Ruth explains
From focus and concentration difficulties to executive functioning challenges, many neurodivergent students find it difficult to stay on track in lectures, manage their time, or organise their ideas. d/Deaf students or those with hearing loss face additional barriers when engaging with live teaching. Even for students who can hear the lecture, auditory processing differences can mean that whole sections of content are lost in the moment.
Ruth points out another hurdle for students: note-taking. Students with slower writing speeds, dyslexia, or difficulties with spelling often struggle to capture enough useful information while keeping up with the pace of lectures. Without effective support, these barriers can make studying more exhausting and less productive than it needs to be.
Bridging the gap with Caption.Ed
To bridge these gaps, Ruth often recommends Caption.Ed. The software provides highly accurate real-time captions and the ability to take notes, which are invaluable for students with hearing loss as well as those with auditory processing challenges.
But the benefits go further. Caption.Ed is also a vital tool for neurodivergent students who struggle with focus, writing speed, or spelling. By generating clear, structured notes in real-time, the software allows students to stay engaged in the lecture rather than getting lost in the mechanics of note-taking.
Its flexibility is another strength. Whether in a lecture hall, a seminar, or a conference, Caption.Ed works seamlessly across different devices. For Ruth’s students, that means accessibility and independence in every learning environment.
More productive and confident learners
Students consistently appreciate Caption.Ed for its accuracy, speed, and ease of use. With notes and captions available immediately, they can focus on understanding content in the moment, knowing they’ll have reliable materials to return to later.
Features like speaker labelling also make a big difference, particularly in tutorials where multiple voices are involved. And with all notes saved in one place, students can quickly review coherent transcripts, making study sessions more efficient and less stressful.
This combination of features enables students to work more productively. Instead of splitting their attention between listening and note-taking, they can concentrate on learning, knowing they will have a coherent set of notes to review afterwards.
“Caption.Ed helps students become more productive learners. Its ease of use and accurate, rapid captions allow students to focus on understanding content rather than taking notes.”
Why Ruth recommends Caption.Ed
Ruth is confident when recommending Caption.Ed because she’s seen how transformative it is across different student needs:
- More accurate and less glitchy than other tools
- Simple and accessible across devices
- Backed by responsive support from CareScribe’s team
These qualities give her confidence that the students she supports will have a seamless and effective experience.
By removing barriers to learning, Caption.Ed helps Ruth’s students to access content on equal terms, build confidence, and make the most of their studies.
“I am very confident when I recommend Caption.Ed to students because it’s highly accurate and not glitchy. It’s incredibly simple to use, ensuring a seamless experience that supports students effectively in their learning.”
Why are assessors choosing Caption.Ed Notes?
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How can Caption.Ed Notes help with specific use cases?
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“ Caption.Ed is a product I wish had been available when I was at University 30 years ago. It’s just fantastic ”
David Edwards | Assistive Technology Trainer
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